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terms and conditions

1.    All Prices Excludes VAT.                
  2.    Strictly C.O.D. Only.                
  3.    Faulty goods must be returned to PRONETIX CC            
  4.    Rejection of quotation for repair will be charged.            
  5.    A full credit will be issued if returns take place within 48 hours provided good are in resalable condition, including all
        manuals, software and original package.            
  6.    If the return of goods take place after 48 hours from the date of invoice (Maximum 14 days), the credit passed will be
         lesser amount of 90% of the current selling price, or 90% of the original purchased price, provided the goods are still in
         resalable condition, including manuals, software and original package.        
  7.    No credit will be issued at all if the return is 14 days after the purchase.        
  8.    A 10% handling fee charged will be issued for goods not being returned with there original packaging, software or manuals.
  9.    Please back-up your data on your hard disk drive before sending the PC for support      
         The workshop will not be held liable for any loss of data..          
  10.  Components or parts orders will be cancelled 5 days after completion if not collected    
  11.  PC/Notebook orders will be cancelled 5 days after completion if not collected.      
  12.  A handling charge of R 300 will be issued for cancellation of PC and laptop orders.      
  13.  Back order that have  come into stock will be cancelled 4 days after completion.      
  14.  Price List will not be valid  without the terms and conditions pages.        
  15.  E&OE.                  
                       
  *  PRICE AND SPECIFICATION ARE SUBJECT TO CHANGE WITHOUT ANY PRIOR NOTICE    
                       
  Warranties                  
                       
  1.  The warranty is only valid for PRONETIX CC Dealers within it's warranty period.      
  2.  Products have a 12 month warranty from date of purchase (Unless specified).      
  3.  The warranty will be void if the serial number or it's label is missing.        
  4.  The warranty will be void if items are written on or tampered with.        
  5.  Repairs must be returned with a faulty report form.  Itelitech does not deliver repaired items.    
  6.  A 10-15% handling charge at current price or the original purchase price will be issued for goods being returned after
       48 hours to a maximum  of 14 days after original purchase date provided goods are in reasonable condition including manuals,
       Software, and packaging.                
  7.  A 15% handling fee will be charged for goods not being returned with their "original" packaging, software or manuals, whether it
       is within the 48 hours or not.                
  8.  Should the goods be defective within 7 days of purchase, it will be replaced immediately after being tested by
       PRONETIX CC technicians.                
  9.  PRONETIX CC will replace or repair the items if a performance failure has occurred within the  warranty period.
       Items that can be repaired by PRONETIX CC will not be swopped out. (Swopout does not include:  Monitors, Speakers, Scanners, UPS)
  10.  A component will be declared void and out of warranty if goods are mishandled, struck by   lightening or power surges.
  11. PRONETIX CC does not carry any cables, Software or Ink Cartridge loss for booked-in goods.    
  12.  PRONETIX CC is not liable for any loss of data.            
  13. Labour of R50 per hour will be   charged for any work done on       repairing non warranty issues. If       time was spend finding the           problem and it is
  not warranty related we      bill the amount of time       we spend on it  

 

 

 

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91 Voortrekker str    

Polokwane                  

0699                            

tel:(015)2971263               

fax(015)2972774

cell:

Archie:0794998808

Karina:0839848538

 

 

 

 

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